At Seals-Direct.com, we want you to be happy with your purchase! To return or exchange an item, simply Submit an RMA Request using your Order Number and either the email address or billing zip code used for the order prior to shipping the item(s) back for credit. It's fast and easy! Special orders are not returnable. Customer is responsible for return freight and a restocking charge for standard returns.
Once approved, if you are returning your items, please take them to the nearest UPS location and send back to:
Seals-Direct.com Attn: Returns 2400 Olthoff Dr. Muskegon, MI 49444
Please be sure that the item you are returning/exchanging is unused and still in it's original packaging. Once we have received the item in unused condition, your replacement item will ship. Credit for refunds is applied after the return item has been received in unused condition.
Free return shipping is limited to product exchanges, and limited to one per customer every 30 days. Limit one free exchange for items on the same order.
Specially priced items do not qualify for free return shipping. Items sold at closeout or clearance prices are not eligible to be returned or exchanged. We reserve the right to refuse returns at our sole discretion. Additional free returns may be granted at the discretion of our customer service department.
All returns must be requested within 30 days of you receiving the product.
IMPORTANT NOTICE CONCERNING REFUNDS: As soon as you return your item to us and it's received into our systems, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to their customer's accounts. Refunded items do not qualify for free return shipping. International returns and exchanges do not qualify for a free return shipping label.
Refunded items do not qualify for free return shipping.
Seals-Direct.com reserves the right to apply a restocking fee on refunds for returned orders in certain situations. A restocking fee of 18% may be charged if your return is over $1,000